PRIVACY POLICY

Last Updated: December 31, 2025

This Privacy Policy applies to Voyo eSIM and Cheap eSIMs services

Introduction

Welcome to Human Intelligence Studio Limited. We build apps and software, sometimes using AI (we call it "Human Intelligence" because irony is fun). We take privacy seriously, even if we don't take everything else seriously.

This Privacy Policy applies to both Voyo eSIM and Cheap eSIMs services (collectively referred to as "our services", "we", "us", or "our" throughout this policy). Both Voyo eSIM and Cheap eSIMs are operated by Human Intelligence Studio Limited and share the same data practices and infrastructure.

This Privacy Policy explains how we collect, use, and protect your data across our services, websites, and applications. By using either Voyo eSIM or Cheap eSIMs services, you agree to this policy.

Who We Are

>> Company: Human Intelligence Studio Limited

>> Services: Voyo eSIM and Cheap eSIMs (both operated by Human Intelligence Studio Limited)

>> Website: https://www.hiiiiiiiiiii.com/

>> What We Do: We're a studio labs company that builds apps and software, including eSIM services under the Voyo eSIM and Cheap eSIMs brands

What Data We Collect

Note: The data collection practices described below apply to both Voyo eSIM and Cheap eSIMs services, as both brands share the same data infrastructure and practices.

Information You Provide

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information (processed securely through third-party providers)
• Communications with us (support requests, feedback, etc.)
• Content you create or upload through our services

Information We Collect Automatically

• Usage Data: How you interact with our services
• Device Information: Device type, operating system, browser type
• Log Data: IP addresses, access times, pages viewed
• Cookies and Tracking: Session data, preferences, analytics (see Cookies section)

Information from Third Parties

• Shopify: When you use our Shopify apps, we receive shop and customer data as necessary for functionality
• Service Providers: Data from integrated services you authorize
• Public Sources: Information available publicly (for business purposes only)

How We Use Your Data

We use the data we collect (from both Voyo eSIM and Cheap eSIMs services) to:

• Provide Services: Deliver and maintain our apps, software, and websites (including both Voyo eSIM and Cheap eSIMs)
• Improve Services: Analyze usage to enhance functionality and user experience across both brands
• Communicate: Send service updates, support responses, and important notices for the services you use
• Security: Protect against fraud, abuse, and security threats across our services
• Legal Compliance: Meet legal obligations and enforce our terms
• Business Operations: Manage accounts, process payments, and handle support for both Voyo eSIM and Cheap eSIMs

Data Sharing and Disclosure

We don't sell your personal data. We may share data with:

• Between Our Brands: Since Voyo eSIM and Cheap eSIMs are operated by the same entity (Human Intelligence Studio Limited) and share infrastructure, data collected through one brand may be accessible to and used by the other brand for service delivery, account management, and business operations. This includes account information, usage data, and service preferences.
• Service Providers: Third-party services we use (hosting, payment processing, analytics) under strict confidentiality agreements
• Business Partners: When necessary for service delivery (e.g., Shopify for app functionality)
• Legal Requirements: When required by law, court order, or to protect rights, property, or safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice)
• With Your Consent: When you explicitly authorize sharing

Data Storage and Security

>> Storage: Data is stored in secure databases and cloud services

>> Security Measures: Industry-standard encryption, access controls, and security protocols

>> Location: Data may be stored in multiple locations, including outside your country

>> Retention: We retain data as long as necessary for service delivery and legal compliance

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Data Portability: Receive your data in a portable format
• Object to Processing: Object to certain uses of your data
• Restrict Processing: Request limitation of data processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected] (for both Voyo eSIM and Cheap eSIMs). We'll respond within 30 days.

GDPR Compliance (EU/UK Users)

If you're in the European Union or United Kingdom:

• We process your data in accordance with GDPR
• We have appropriate legal bases for processing
• We honor data subject rights (access, deletion, portability, etc.)
• We use standard contractual clauses for international transfers
• We have a Data Protection Officer (contact: [email protected] for inquiries about Voyo eSIM, Cheap eSIMs, or both services)

Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Functionality: Required for services to work
• Authentication: Session management and security
• Preferences: Remembering your settings and choices
• Analytics: Understanding how services are used (anonymized where possible)
• Performance: Monitoring and improving service performance

You can control cookies through your browser settings, though some features may not work if cookies are disabled.

Third-Party Services

Our services may integrate with third-party services (e.g., Shopify, payment processors, analytics). These services have their own privacy policies. We're not responsible for their practices, but we choose partners who respect privacy.

Children's Privacy

Our services are not intended for users under 18. We don't knowingly collect personal data from children. If we learn we've collected data from a child, we'll delete it promptly.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Other legal mechanisms as required

Data Retention

We retain your data:

• Active Users: As long as your account is active or needed for service delivery
• Inactive Accounts: For a reasonable period after account closure (typically 30-90 days)
• Legal Requirements: Longer if required by law or for legitimate business purposes
• Anonymized Data: May be retained indefinitely in anonymized form

Changes to This Policy

We may update this Privacy Policy. We'll notify you of material changes by:

• Email (if you have an account)
• In-app notification
• Website notice

The "Last Updated" date at the top indicates when changes were made. Continued use after changes constitutes acceptance.

California Privacy Rights (CCPA)

If you're a California resident, you have additional rights:

• Right to Know: Request information about data collection and sharing
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information (we don't sell data)
• Non-Discrimination: We won't discriminate for exercising your rights

Contact Us

Questions, concerns, or requests about privacy? Get in touch. This contact information applies to inquiries about both Voyo eSIM and Cheap eSIMs services:

>> Email: [email protected] (for inquiries about Voyo eSIM, Cheap eSIMs, or both services)

>> Website: https://www.hiiiiiiiiiii.com/

We actually read our emails and will respond as quickly as we can (usually within 48 hours).

Built with 🤖 and a commitment to your privacy